TERMS OF SERVICE
This is an agreement between VENETX and the person who signs-up for VENETX services. VENETX Term of Service (TOS) / Acceptable Use Policy (AUP) Policy is listed below:

This terms of service is was defined to ensure that our hosting services remain of top quality. Please read all the terms carefully and make sure you understand and agree to all of the terms of services. Users and customers of services provided by VENETX must accept the terms and conditions of business set out below.


1. General Terms

We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered.

You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services.

If you fail to pay any sums due to us as they become due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you.

If you break any of these terms and conditions and you fail to correct the breach within seven (7) days following written notice from us specifying the breach, we may terminate this Agreement forthwith.

If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to terminate this Agreement forthwith.

On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. We shall be entitled to delete all such data but we may, at our discretion, hold such data for such period as we may decide to allow you to collect it at your expense, subject to payment in full of any amounts withstanding and payable to us.


VENETX reserves the right to refuse service to anyone.


2. Account Setup

Our system automatically accepts an order when payment is received. Your account and details will be e-mailed and after 1 hour we will contact you regarding the purchase. Please note that we aim to deliver all goods as soon as the signup is complete. All orders are delivered electronically via email, If you have any questions about your order please contact us at billing@venetx.com. Venetx aims to respond to all enquiries within 24 hours.

While we maintain the highest standards and try for near instant account activations this is not always possible. Certain account types such as dedicated servers, virtual private servers may often require a great deal of extra time to provision.


3. Content

You understand and agree that information and access available through the service may include controversial, sexually explicit, or other material that may be offensive to you or users for whom you are responsible. VENETX has no responsibility for or control over such materials, and you take sole responsibility for using any available screening software or other methods of limiting access (specifically including the access of minors) to any material you may find objectionable.

Examples of unacceptable material:
•DoS/DDoS Scripts
•Malware
•Phishing
•Mail Bombers/Spam Scripts
•Providing Free Hosting and/or Sharing an account with multiple users
•Child Porn
•IRC Scripts/Bots
•Proxy Scripts/Anonymizers
•Media (Images/Video) Hosting Scripts
•AutoSurf/PTC/PTS/PPC sites
•IP Scanners
•Bruteforce Programs/Scripts/Applications
•Escrow/Bank Debentures
•Push button mail scripts
•Anonymous or Bulk SMS Gateways
•Rapidleech
•Other CPU/RAM consuming script
•Nulled / Pired / DMCA Programs
*We do NOT allow Warez and Torrent sites but if we receive any DMCA notice, we will forward it to you and allow you 24 hours to remove the file(s). Failure in removing the file(s) would result in the suspension of your service. If any of the restricted activity is conducted on our servers, the VPS would be suspended immediately and an email would be despatched with all the details.


4. Payment

You agree to pay for services you purchase from VENETX. We do accept payments through Credit Card, PayPal and BitCoin. Any unpaid service will be suspended after 2 days and would be terminated after 5 days, no data will be restored.

Any funds sent to VENETX which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.


5. Backup and Data Loss

VENETX does not offer backup services with any service we provide. It is the responsibility of the client to take frequent backups of their data. If there any data loss due to any reason, VENETX will not be responsible. Backup will not be provided to suspended or terminated account holders.


6. Termination

VENETX would suspend your account after 2 days of your payment due date. However VENETX would not terminate your account until 5 days due your payment date. Termination of your account can be prevent by requesting our Billing department by raising a support ticket.

If any chargebacks occur on the account we reserve the right to terminate your service and recycle your server(s) immediately and without notice.

Anyone caught violating our Acceptable Use Policy or Terms of Service may be terminated without warning and with no refund.


7. Abuse

All sort of abuse needs to be e-mail with a proper format to Abuse@VENETX.com. VENETX will not tolerate any abuse. If we notice the abuse, we will suspend and/or terminate your service immediately and issue a notice via an email.


8. Price Change

VENETX reserves the right to change the prices of our services anytime without prior notice. We do not have hidden fees or price changes. If any client holds a subscription with us, they will be billed for the old price till the subscription ends and after that new price will be applied for the services they hold with us. 


9. Client Responsibility

Clients using VENETX services take the full responsibility of the content they host on our servers. They hold the full responsibility of any illegal content(if any) they host with us. If they host any of the restricted content which is listed above, their service will be suspended/terminated and no refund would be offered. All downloadable files or files stored on the server must be available for download via a HTML document stored on the Internet in a publicly or privately accessible area, and must be directly related to the general nature of the website index. Illegal content such as pirated software, music or other media are strictly prohibited and are not allowed on VENETX servers.


10. Cancellation

Cancellation requests must be submitted through the client area. To do this, open a ticket with our Billing department. You may cancel your services at any time with us however if you are wanting a refund you must open a support ticket prior to the cancellation or else you will not be eligible for the refund.

It is your responsibility to ensure any paypal subscriptions and/or recurring Credit Card subscriptions that you may have setup are cancelled, VENETX will not be responsible for any funds paid to us in excess and will not refund them.

No other forms of cancellation are accepted.


11. Change Of This Agreement

VENETX reserves the right to change the terms of service without any notice. These Terms and Policies may be amended in any respect at any time by VENETX upon the posting of the amended Terms and Policies on the terms of use section of the Service. Your continued use of the Service will be deemed consent to any such amended Terms and Policies. If you do not wish to continue to use the Service as a result of any such amended Terms and Policies, you may provide notice of your wish to terminate your use of the Service to VENETX.


12. Refund Policy

All services rendered by VENETX are non-refundable. This includes, but is not limited to: setup fees, one time fees, monthly service fees, upgrade fees, additional service fees, administrative fees, and late fees. Customer agrees not to chargeback or dispute any credit card or PayPal payments for services rendered. A chargeback or dispute of payment for services rendered will result in an additional charge and will be subject to collection by an authorized collection agency. Disputes or chargebacks will result in immediate service termination. Customer is responsible for any fees and costs (including, but not limited to, reasonable attorneys' fees, court costs and collection agency fees) incurred in enforcing collection.

Any funds sent to VENETX which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.


13. Overages

We reserves right to suspend account when your account limits such as Disk Space & Bandwidth are exhausted unless prior arrangements are made to either upgrade your plan or bill you at an agreed cost. Such overages will be charged at a cost agreed upon by the customer and VENETX. We also, offer flexible upgrade of hosting services as per customer business requirement without any downtime.


Term Of Service / Acceptable Use Policy Document

This document was last revised: Dec 1st, 2017 at 16:30PM GMT+10.

Business Information

Business Hours

6:00 AM - 6:00 PM (Billing Department)

6:00 AM - 9:00 PM (General Department)

24 HOURS (Support Department)

Contact

Emails:

Info@VENETX.com

Sales@VENETX.com

Billing@VENETX.com

Abuse@VENETX.com

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